DataCentreNews UK - Specialist news for cloud & data centre decision-makers
United Kingdom

Chatbots Stories - Page 33

UK Stories

Chatbots stories

Global Stories

Chatbots stories

Chatbots lower the barrier for entry into cybercrime
Phishing

Chatbots lower the barrier for entry into cybercrime

Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.

By Shannon Williams • 5 min read • Thu, 5th Oct 2023
Enhanced customer experience platform with Zoom AI-powered innovations
Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Unified Communications

Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace

Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.

By Sean Mitchell • 3 min read • Thu, 21st Sep 2023
Oracle boosts customer experience with generative AI in Cloud CX platform
Unified Communications

Oracle boosts customer experience with generative AI in Cloud CX platform

Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.

By Sean Mitchell • 3 min read • Wed, 20th Sep 2023
Generative AI users have data privacy and bias concerns: Applause
Breach Prevention

Generative AI users have data privacy and bias concerns: Applause

Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.

By Gaurav Sharma • 3 min read • Fri, 15th Sep 2023
Hospitality sector facing distinct security challenges
Advanced Persistent Threat Protection

Hospitality sector facing distinct security challenges

Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.

By Shannon Williams • 5 min read • Mon, 11th Sep 2023
Silico redefines process simulation with latest launch
Unified Communications

Silico redefines process simulation with latest launch

Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.

By Catherine Knowles • 3 min read • Thu, 7th Sep 2023
Zoom launches generative AI assistant Zoom AI Companion
Unified Communications

Zoom launches generative AI assistant Zoom AI Companion

The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.

By Gaurav Sharma • 5 min read • Thu, 7th Sep 2023
UK businesses warned about integration of AI chatbots
Unified Communications

UK businesses warned about integration of AI chatbots

British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.

By Catherine Knowles • 2 min read • Fri, 1st Sep 2023
BotPenguin unveils advanced AI chatbots for better experience
Unified Communications

BotPenguin unveils advanced AI chatbots for better experience

BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.

By Gaurav Sharma • 3 min read • Thu, 31st Aug 2023
Channel selection: Essential for a successful customer experience strategy
Unified Communications

Channel selection: Essential for a successful customer experience strategy

Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.

By Rod Lester • 4 min read • Tue, 29th Aug 2023
Mandiant reveals how threat actors perceive generative AI
Advanced Persistent Threat Protection

Mandiant reveals how threat actors perceive generative AI

The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.

By Kaleah Salmon • 3 min read • Tue, 29th Aug 2023
Travel Counsellors introduces Freshworks AI-powered chatbots
Unified Communications

Travel Counsellors introduces Freshworks AI-powered chatbots

The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.

By Gaurav Sharma • 3 min read • Thu, 24th Aug 2023

Stories from Other Regions

Chatbots stories

Connectivity edge makes Singapore ideal for establishing a regional IT hub
Smart Cities

Connectivity edge makes Singapore ideal for establishing a regional IT hub

Singapore has emerged as a leading regional IT hub, attracting multinational corporations and driving technological innovation.

By Tan Kit Yong • 6 min read • Tue, 26th Sep 2023
Building an economy of the future with radical digital transformation
Network Infrastructure

Building an economy of the future with radical digital transformation

The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.

By Katrina Lawrence • 4 min read • Mon, 18th Sep 2023
Just 6% of Australian tech budgets spent on innovation
AI Agents

Just 6% of Australian tech budgets spent on innovation

Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.

By Shannon Williams • 4 min read • Fri, 1st Sep 2023
AI causes worry for parents, 51% stop use of ChatGPT for homework
Large Language Models

AI causes worry for parents, 51% stop use of ChatGPT for homework

A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.

By Catherine Knowles • 5 min read • Thu, 24th Aug 2023