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Chatbots Stories - Page 30

UK Stories

Chatbots stories

Advancements in AI tipped to transform telecoms sector in 2024
Unified Communications

Advancements in AI tipped to transform telecoms sector in 2024

AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.

By Sean Mitchell • 3 min read • Sat, 16th Dec 2023
Green Insurer teams up with IPI for advanced customer contact services
Unified Communications

Green Insurer teams up with IPI for advanced customer contact services

Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.

By Imee Dequito • 3 min read • Mon, 11th Dec 2023

Global Stories

Chatbots stories

OpenAI gears up to safeguard 2024 elections from tech abuse
Application Programming Interface

OpenAI gears up to safeguard 2024 elections from tech abuse

OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.

By Shannon Williams • 3 min read • Wed, 17th Jan 2024
Calabrio acquires Wysdom to enhance AI & machine learning capabilities
Artificial Intelligence

Calabrio acquires Wysdom to enhance AI & machine learning capabilities

Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.

By Kaleah Salmon • 3 min read • Wed, 10th Jan 2024
How eCommerce and fintech firms are leveraging the power of AI-enabled data centres
Unified Communications

How eCommerce and fintech firms are leveraging the power of AI-enabled data centres

Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.

By Andy Connor • 6 min read • Fri, 5th Jan 2024
AI chatbots posing risks of terrorism incitement – expert
Artificial Intelligence

AI chatbots posing risks of terrorism incitement – expert

AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.

By Shannon Williams • 3 min read • Tue, 2nd Jan 2024
Geeker pioneers on-demand peer-to-peer tech support
Unified Communications

Geeker pioneers on-demand peer-to-peer tech support

Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.

By Shannon Williams • 3 min read • Thu, 28th Dec 2023
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Unified Communications

Egress experts predict wave of AI weaponisation in cyber threats for 2024

Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.

By Kaleah Salmon • 3 min read • Wed, 27th Dec 2023
Meet ESG goals with industrial automation
Unified Communications

Meet ESG goals with industrial automation

ESG goals shift from optional to essential in business, with automation aiding efficiency and sustainability.

By Edward Chow • 5 min read • Tue, 26th Dec 2023
UK judges to use AI chatbot despite concerns over credibility issues
EduTech

UK judges to use AI chatbot despite concerns over credibility issues

Despite credibility concerns, UK judges will use ChatGPT AI chatbot in legal rulings to process large text volumes.

By Sean Mitchell • 2 min read • Sat, 16th Dec 2023
Verint leads in Conversational AI according to Opus Research report
Unified Communications

Verint leads in Conversational AI according to Opus Research report

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023
Alibaba Cloud open-sources two large language models for AI community
Unified Communications

Alibaba Cloud open-sources two large language models for AI community

Alibaba Cloud has open-sourced two large language models for AI, Qwen-72B and Qwen-1.8B, to facilitate AI advancements.

By Kaleah Salmon • 3 min read • Tue, 12th Dec 2023
Industrial metaverse spurs new gains in digital transformation
Unified Communications

Industrial metaverse spurs new gains in digital transformation

Companies across the Pacific region have bedded down many digital technologies, but are yet to realise the full potential of their investments.

By Alexey Lebedev • 5 min read • Wed, 6th Dec 2023
Surge in eCommerce platforms sees rise of counterfeit goods
Unified Communications

Surge in eCommerce platforms sees rise of counterfeit goods

Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.

By Shannon Williams • 3 min read • Wed, 6th Dec 2023
Generative AI adoption slow but has potential, survey reveals
Unified Communications

Generative AI adoption slow but has potential, survey reveals

Just 10% of businesses employ generative AI solutions despite potential for significant improvements, finds study.

By Tom Raynel • 3 min read • Wed, 6th Dec 2023

Stories from Other Regions

Chatbots stories

Thai software vendor revenue grows 14.1% with AI as key driver
Unified Communications

Thai software vendor revenue grows 14.1% with AI as key driver

Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023
Trust Bank conducts first internal hackathon, fostering innovation
Unified Communications

Trust Bank conducts first internal hackathon, fostering innovation

Trust Bank conducts its first internal hackathon, fostering innovation to improve customer experiences.

By Kaleah Salmon • 3 min read • Wed, 27th Dec 2023