DataCentreNews UK - Specialist news for cloud & data centre decision-makers

Chatbots stories - Page 30

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To get ahead with AI, get started with augmented intelligence
Fri, 2nd Feb 2018
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AI is an extension of a human, not a substitute for it. Once we realise this fact, we can appreciate AI for what it truly is.
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Kiwi Startup Spotlight: Why this will be the year chatbots take on customer service
Fri, 2nd Feb 2018
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Within the world of AI, bots are the most understandable application for executives from a deployment and business impact standpoint.
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Exclusive interview: Chatbot 101 with Tim McNamara, founder of The Hut34 Project
Thu, 25th Jan 2018
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The Hut34 Project, founded by Tim McNamara and Peter Godbolt, aims to connect AI engines, IoT devices, and digital services.
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New to VR? Here’s how you can use it in the workplace
Mon, 22nd Jan 2018
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Virtual reality isn't just for gamers; it's transforming workplaces by enhancing team building, customer experience, and remote collaboration. Here's how.
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Air New Zealand launching as a skill on Amazon Alexa
Mon, 22nd Jan 2018
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Air New Zealand is pioneering in Australasia with an Alexa skill, letting customers check flight statuses hands-free. It launches in early February.
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Top digital opportunities for Kiwi SMBs going into 2018
Mon, 15th Jan 2018
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New Zealand businesses urged to embrace technology as digital opportunities arise in 2018 - Spark #technology #digitalopportunities.
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Exclusive interview: Chatbot 101 with Tim McNamara, founder of Hut34
Thu, 11th Jan 2018
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Tim McNamara, founder of Hut34, shares insights on chatbots, IoT integration, and tackling Australia's blockchain talent drought in our exclusive interview.
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How to regain customers' trust after a CX failure
Tue, 9th Jan 2018
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After a year rife with Customer Experience (CX) failures, Australian companies must repair consumer trust through transparency and reliable service delivery.
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AI causing consumer concern about data privacy: 61% say govt should take action
Fri, 8th Dec 2017
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Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.
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Five core principles for developing AI for business
Mon, 4th Dec 2017
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Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.
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Interview: zipMoney on disrupting the consumer credit market & that $40m Westpac investment
Thu, 30th Nov 2017
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They knew that Australian consumers were unhappy with credit cards and other debt facilities - especially millennials.
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Dell Technologies: 2018 will be the year of the mega cloud
Wed, 29th Nov 2017
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Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.
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Interview: Humans vs. Machines - the importance of knowing who is better at what
Tue, 28th Nov 2017
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Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.
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Hybrid intelligence: How to scale customer communications with bots
Wed, 22nd Nov 2017
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By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
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IoT, AI and mobile gaming in the spotlight at startup festival
Thu, 16th Nov 2017
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Over the next three days, more than 300 startups will congregate in Taiwan’s capital for three days full of innovation, networking, and fun.
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Netmagic embraces automation at their data centers
Wed, 15th Nov 2017
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Netmagic has launched Ramco Systems’ HCM Suite to automate HR processes at its data centres, enhancing efficiency and employee experience.
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Exclusive: Amazon bringing massive CX opportunities for local channel
Mon, 13th Nov 2017
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Amazon is coming – and it’s bringing with it a ‘massive’ opportunity for the local IT reseller community, Frost & Sullivan says.
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‘Human-like’ chatbots may change the way we shop
Mon, 13th Nov 2017
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Human-like chatbots, still in need of refinement, could soon transform shopping with smarter, emotionally aware interactions, says GlobalData.
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Chatbots and AI are the future of your job
Mon, 6th Nov 2017
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AI and chatbots to revolutionise the workplace, with Hays predicting a surge in digital assistance across jobs.
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How telcos can win the CX race
Wed, 1st Nov 2017
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Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.