Chatbots stories
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.
Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.
Hewlett Packard Enterprise leaps ahead with Wi-Fi 7 access points boasting 30% higher wireless traffic capacity and superior network security, aimed at propelling AI and IoT applications.
Siemens and Mercedes-Benz have collaborated on the Digital Energy Twin, an innovative tool designed to speed up factory energy planning and support Mercedes' sustainability goal of all its sites running entirely on renewable energy by 2039.
Chatbot market set to surge, projecting USD $4.9 billion growth by 2033, fuelled by customer engagement focus and widespread industrial adoption.
At the upcoming SIOP conference, Sapia Labs will present four innovative research pieces on how AI and chat interview technology can revolutionise hiring practices.
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
Databricks launches the Data Intelligence Platform for Energy, enabling a unified approach to analytics using open lakehouse technology, and championing energy transitions with AI and predictive capabilities.
GBTEC unveils 'Arty', a novel AI technology set to revolutionise business process transformation with innovative features.
The 2024 FDICI reveals investor optimism bolstered by APAC markets, with Australia among the top FDI destinations, despite geopolitical tensions.
New forms of cyber risks emerge as attackers weaponise generative AI through data poisoning and manipulation, endangering the integrity of trusted systems and customer interactions.
As gen AI tools transform multiple sectors, businesses need to tackle key challenges including concerns over data privacy, inherited biases, and ethical dilemmas.
A survey by Applause reveals consumers increasingly use AI-powered chatbots for everyday tasks, despite growing data privacy concerns and frequent inaccuracies.
ReliaQuest's annual threat report reveals AI and automation technologies improve organisations' response time to security incidents by up to 99% year on year.
AI, sustainability, and upcoming elections are leading topics in CEO discussions in Q1 2024, notes the latest IoT Analytics report.
Siemens boosts its Xcelerator platform with NVIDIA's Omniverse Cloud APIs, revolutionising industrial-scale design with photoreal digital twin capabilities and minimising production errors.
NVIDIA expands Omniverse Cloud functionality with new APIs, integrating with major software firms to enhance digital twin technologies and simulation capabilities in automation industries.
Australian talent management is being revolutionised by artificial intelligence (AI), with a significant productivity boost noted in a report by Randstad Enterprises.
At the recent Microsoft Envision AI Roadshow in Auckland, business executives explored the rapidly growing influence of generative AI and its potential to transform operations and tackle social inequities.
A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.