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Chatbots Stories - Page 34

UK Stories

Chatbots stories

The five key pillars of exceptional customer contact
Software-as-a-Service

The five key pillars of exceptional customer contact

To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.

By Craig Farley • 6 min read • Fri, 14th Jul 2023
Conversational AI's role in optimising debt collection
Unified Communications

Conversational AI's role in optimising debt collection

By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.

By Joshua Kaiser • 3 min read • Mon, 10th Jul 2023

Global Stories

Chatbots stories

VMware and NVIDIA build on existing partnership in the name of AI
DataCentre infrastructure

VMware and NVIDIA build on existing partnership in the name of AI

VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.

By Catherine Knowles • 4 min read • Wed, 23rd Aug 2023
Gen Z in the dark on basic internet terms – research
Unified Communications

Gen Z in the dark on basic internet terms – research

The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.

By Shannon Williams • 4 min read • Fri, 18th Aug 2023
Retailer investments driven towards AI to grow sales
Supply Chain

Retailer investments driven towards AI to grow sales

AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.

By Shannon Williams • 4 min read • Fri, 11th Aug 2023
Suncorp FY23 performance boosted by technology transformation
Unified Communications

Suncorp FY23 performance boosted by technology transformation

Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.

By Gaurav Sharma • 5 min read • Thu, 10th Aug 2023
Twilio to deliver new customer-aware generative AI
Customer Experience

Twilio to deliver new customer-aware generative AI

Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.

By Kaleah Salmon • 3 min read • Mon, 7th Aug 2023
Capgemini launches generative AI services to aid in digital transformation
Digital Transformation

Capgemini launches generative AI services to aid in digital transformation

Capgemini launches generative AI portfolio to support clients in their digital transformation, with a focus on sectors such as life sciences and retail.

By Catherine Knowles • 3 min read • Thu, 3rd Aug 2023
Altering the commercial landscape through the power of AI
Large Language Models

Altering the commercial landscape through the power of AI

There will be winners and losers in the AI race, but AI pessimists are discounting the creativity and productivity that the technology will unleash.

By Mark Sherman • 6 min read • Tue, 1st Aug 2023
Is ChatGPT's use of our personal data even legal?
Unified Communications

Is ChatGPT's use of our personal data even legal?

As the field is always evolving, laws and regulations surrounding personal data use in AI are likely to evolve too.

By Mark Gorrie • 3 min read • Tue, 25th Jul 2023
The power of Vector Search and NLP: A Business value perspective
Unified Communications

The power of Vector Search and NLP: A Business value perspective

Integrating Vector Search and NLP offers a significant opportunity for businesses to improve their operations and drive growth.

By Niraj Naidu, Hilton Rosenfeld • 7 min read • Fri, 21st Jul 2023
61% of customers prefer to speak with chatbots - study
Unified Communications

61% of customers prefer to speak with chatbots - study

New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.

By Catherine Knowles • 3 min read • Fri, 21st Jul 2023
The creative and productive evolution of generative AI
Unified Communications

The creative and productive evolution of generative AI

Our goal is to help creatives spend more time being creative and less time dealing with the hidden production work that robs us of the joy of making.

By Samantha Warren • 6 min read • Sun, 16th Jul 2023
Maximizing AI's potential through further training
Generative AI

Maximizing AI's potential through further training

Artificial Intelligence (AI) has revolutionized work and legislation. Upskilling is crucial to meet the demand for AI specialists.

By Chris Duffy • 5 min read • Sun, 16th Jul 2023
Indara partners vHive for AI-driven software solutions
Software-as-a-Service

Indara partners vHive for AI-driven software solutions

Indara Digital Infrastructure announces partnership with vHive for their AI-driven digital twin programme, including drone technology.

By Gaurav Sharma • 3 min read • Thu, 6th Jul 2023
Enterprises must adapt to Shadow AI to avoid data breaches
Cloud Access Security Broker

Enterprises must adapt to Shadow AI to avoid data breaches

Insider data breaches are set to rise due to poor data controls and the use of generative AI tools, warns Imperva.

By Shannon Williams • 3 min read • Wed, 5th Jul 2023

Stories from Other Regions

Chatbots stories

UC teams up with Microsoft, a collaboration for innovation
Unified Communications

UC teams up with Microsoft, a collaboration for innovation

University of Canterbury partners with Microsoft to advance student experience, research capabilities, and employability.

By Shannon Williams • 3 min read • Mon, 24th Jul 2023