Retail stories - Page 5

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

Spitfire launches dual-IMSI multi-network IoT SIM for UK firms, promising seamless failover, tighter security and tariffs from GBP £1 a month.

Brands swapping 'Valentine's Day' for personal 'Valentine' subject lines see big email gains, as generic “love” talk and “shop” prompts drag.

Most organisations still cannot show pounds-and-pence returns on AI, with only 15% tracking its financial impact, a new report warns.

The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

UK logistics firms shift from AI pilots to full rollouts as interest hits record highs, targeting faster, smarter and more flexible supply chains.

Late payments now make up 37% of global pay cycles, with firms waiting 51 days on average to be paid, Sidetrade data reveals.

Collage appoints co-founder Ross Durbin as chief executive to spearhead AI-driven digital asset management growth from its Denver base.

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.

AI data centre investment is starving Europe's PC market of key components, driving sharp RAM and SSD price rises into 2026.

ProGlove co-founder Konstantin Brunnbauer becomes managing director as CEO Stefan Lampa steps down and shifts to an advisory role.

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

Vertiv launches compact PowerUPS 200 range in EMEA, aiming backup power at homes, gaming setups, retail tills and small office equipment.