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Retail stories

Oracle to invest USD $5 billion in UK cloud infrastructure
Data Protection

Oracle to invest USD $5 billion in UK cloud infrastructure

The spend will expand local cloud capacity as UK demand for AI and data services rises, with healthcare and finance among target sectors.

By Sofiah Nichole Salivio • 4 min read • Last week
Zendesk launches specialised AI agents for customer service
Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • Last week
UK shoppers prefer reliable retail tech over flashy AI
Digital Transformation

UK shoppers prefer reliable retail tech over flashy AI

UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.

By Sofiah Nichole Salivio • 3 min read • This month
Sunderland extends Seriös Group data partnership deal
Data Analytics

Sunderland extends Seriös Group data partnership deal

A shared data platform is now helping Sunderland link match preparation, fan engagement and sales, as clubs chase better decisions and growth.

By Sofiah Nichole Salivio • 4 min read • This month

Global Stories

Retail stories

Ayla launches Dealer Hub for connected device networks
Virtualisation

Ayla launches Dealer Hub for connected device networks

Manufacturers can now monitor dealer-installed devices across sites, aiming to cut service delays and spot faults before customers complain.

By Joseph Gabriel Lagonsin • 3 min read • Today
Integrity360 rebrands Advantus360 in Canada after buyout
Manufacturing

Integrity360 rebrands Advantus360 in Canada after buyout

Canadian customers gain access to a larger cyber security and identity services team as Calgary becomes Integrity360's North American base.

By Sofiah Nichole Salivio • 4 min read • Today
Bixolon & Isitec boost logistics traceability printing
Digital Transformation

Bixolon & Isitec boost logistics traceability printing

More than 100 printers are now supporting parcel traceability across Isitec customers' logistics sites, after a rollout designed to cut manual steps.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Why trusted 'Customer Context' is critical in the agentic AI era
Data Protection

Why trusted 'Customer Context' is critical in the agentic AI era

Without trusted customer data, autonomous agents can misfire at machine speed, putting consent, offers and records at risk across Asia Pacific.

By Belinda Lloyd • 5 min read • Last week
Manchester City extends Qualtrics deal as campus grows
Software-as-a-Service

Manchester City extends Qualtrics deal as campus grows

Feedback tools will now cover more of the Etihad Campus as Manchester City expands year-round attractions and uses AI to speed responses.

By Sean Mitchell • 3 min read • Last week
Bamboo Connect adds leaders to European client services
Customer Experience

Bamboo Connect adds leaders to European client services

The hires give Bamboo Connect named senior coverage across Europe as multi-market claims programmes become more complex for insurers and retailers.

By Sofiah Nichole Salivio • 4 min read • Last week
Australians decorate for Christmas earlier, survey finds
Social Media

Australians decorate for Christmas earlier, survey finds

Festive spending is shifting earlier, with nearly 8.8 million Australian adults who celebrate Christmas decorating before December, a survey found.

By Sean Mitchell • 4 min read • Last week
Fuel Transport appoints Freddy Beltran as Data AI Director
Space

Fuel Transport appoints Freddy Beltran as Data AI Director

The Montreal logistics group is overhauling its data governance as it seeks better forecasting, automation and operational visibility across North America.

By Joseph Gabriel Lagonsin • 4 min read • This month
UK cardholders unaware of built-in protection cover
Fintech

UK cardholders unaware of built-in protection cover

A survey suggests 21% of UK cardholders do not know what cover their cards include, highlighting a wider checkout protection gap.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Retail stories

'Town is dead': Businesses look to leave Rotorua CBD after parking changes
Small Business

'Town is dead': Businesses look to leave Rotorua CBD after parking changes

Shops in Rotorua's CBD say sales have fallen sharply since new parking rules began, with some owners now planning to move out.

By RNZ • 5 min read • Last week
Visa, ONDC explore tourism discovery tie-up in India
Payment Technologies

Visa, ONDC explore tourism discovery tie-up in India

Travellers could soon find more local experiences and itineraries online as the two firms assess an open network approach for India's tourism sector.

By Karen Joy Bacudo • 4 min read • This month
When temperatures rise, supply chains feel the heat
Data Analytics

When temperatures rise, supply chains feel the heat

Extreme heat can cut warehouse throughput, disrupt freight and shift shopper demand, forcing Australian businesses to plan ahead now.

By Darren O’Connor • 7 min read • This month
Superette owner on the brink of bankruptcy after nine months of roadworks
Supply Chain

Superette owner on the brink of bankruptcy after nine months of roadworks

Nine months of closures on Taradale Road have cut takings by up to 40 percent, leaving one Marewa superette owner fearing bankruptcy.

By RNZ • 3 min read • This month