Marketing stories - Page 2
UK businesses adopt RCS & AI for customer messaging
Last week
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data analytics
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digital transformation
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cx
UK firms shift to multi-channel customer chats as RCS traffic jumps 174% and agentic AI gains ground amid fraud concerns.
UK marketers lead global shift to GEO in AI search
Last week
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digital transformation
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cx
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martech
UK marketers race ahead of global peers in generative engine optimisation, with most already investing to boost visibility in AI-generated answers.
The Real World launches expert-approved Campus certificate
Last week
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edutech
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iam
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ai
The Real World rolls out expert-approved Campus Graduation Certificate to prove practical skills, as employers question the value of AI training.
InMarket spotlights six brands for sales-driven campaigns
Last week
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martech
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personalisation
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cdp
InMarket highlights six brands as sales-focused campaigns deliver up to USD $1.5 million in incremental sales and stronger return on ad spend.
Wolfstone Digital launches in Suffolk to target AI search
Last week
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data analytics
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martech
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partner programmes
Wolfstone Digital opens in Suffolk with an AI search focus, citing 1,621 mentions for The Investors Centre and conversion rates said to outpace organic traffic.
Springboards launches Flint AI model for marketers
Last week
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open source
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genai
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llms
Springboards unveils Flint, a novelty-focused AI model for marketers, as it refreshes its platform with new self-serve plans and wider access.
AppDirect buys PartnerStack to expand B2B sales platform
Last week
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saas
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martech
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commerce systems
AppDirect deepens B2B distribution push with PartnerStack deal, adding partner-management software and a network of 138,000 businesses.
Nearly 18% of marketing emails miss inboxes, study finds
Last week
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cx
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martech
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partner programmes
APAC marketers urged to tighten email deliverability as Sinch Mailgun study says weaker inbox placement is draining returns despite heavier AI adoption.
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Last week
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saas
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devops
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cx
Webtrends Optimize taps Samantha Bessant to lead customer success as British software firm scales client operations after record growth.
Blackpepper deploys Fastly WAF to protect eCommerce
This month
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firewalls
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devops
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hyperscale
Blackpepper turns to Fastly's Next-Gen WAF as online retail traffic surges and attack threats rise across its AWS-driven eCommerce sites.
World Cup ad spend at risk from campaign data flaws
This month
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gaming
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martech
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digital entertainment
World Cup ad data flaws could put USD $3.9 billion in spending at risk, as Grasp warns inconsistent campaign naming may distort reporting.
Shoppers turn against AI social content, survey finds
This month
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Oracle launches agentic apps across Fusion Cloud suite
This month
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crm
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manufacturing
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digital transformation
Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.
Optimizely training sparks surge in marketing AI agents
This month
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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
Nearly 18% of business emails fail to reach inboxes
This month
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saas
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cx
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martech
Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
Twilio survey finds conversational AI adoption gap widens
This month
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uc
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data protection
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digital transformation
Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.
Superdry appoints Verde Digital to boost organic search
This month
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digital transformation
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martech
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partner programmes
Superdry & Co turns to Verde Digital for SEO and AI search support as the rebranded retailer targets broader fashion discovery worldwide.
The rush to GEO is understandable. But here's what gets missed in the scramble
This month
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digital transformation
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martech
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llms
GEO spending is surging, but marketers risk wasting money if they do not first fix inconsistent brand messaging and content foundations.
Why email automation fails without clean and verified data
This month
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crm
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martech
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personalisation
Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.
Sprinklr adds AI copilots & controls in Spring '26 update
This month
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uc
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cx
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martech
Sprinklr rolls out Spring '26 update with AI copilots, testing controls and customer feedback tools for enterprises.