Customer retention stories - Page 12

Despite recognising data's potential, a majority of investment institutions lack requisite technical proficiency, a study reports.

Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

National Blindness Awareness Month shines a spotlight on digital exclusion, affecting over 2 million visually impaired UK internet users.

Rise in online fraud prompts Payment Service Providers to seek innovative third-party solutions for prevention.

LeanDNA strengthens executive team with new CRO Olivier Gachot and CMO Jordan Slabaugh to drive go-to-market strategy and accelerate growth.

Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.

Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.

Immersive Labs has appointed Eric Johnson as CRO and Julie Chapman as SVP of Customer Experience to drive global revenue growth and customer acquisition.

Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.

The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.