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Chatbots Stories - Page 16

UK Stories

Chatbots stories

UK daters embrace AI romance as scams & loneliness rise
Mobile Device Management

UK daters embrace AI romance as scams & loneliness rise

Lonely UK daters increasingly turn to AI companions even as romance scams surge, with rising losses and growing trust in chatbots over humans.

By Sofiah Nichole Salivio • 4 min read • Sat, 31st Jan 2026
Simwood debuts on-net AI agents for carriers, MSPs
Software-as-a-Service

Simwood debuts on-net AI agents for carriers, MSPs

Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.

By Kaleah Salmon • 3 min read • Thu, 22nd Jan 2026
ICS.AI unveils public sector AI model, promises guaranteed savings
Marketing Technologies

ICS.AI unveils public sector AI model, promises guaranteed savings

ICS.AI launches UK public sector AI model promising guaranteed savings, citing Derby City Council's projected GBP £12 million benefit.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
Jack Rankin MP sees AI reshape customer service jobs
Digital Transformation

Jack Rankin MP sees AI reshape customer service jobs

Jack Rankin hails ArvatoConnect's AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.

By Sofiah Nichole Salivio • 4 min read • Wed, 21st Jan 2026

Global Stories

Chatbots stories

Animoca & CryptoSlam unveil Animoca Minds AI agents
Software-as-a-Service

Animoca & CryptoSlam unveil Animoca Minds AI agents

Animoca partners with CryptoSlam's Ethoswarm on Animoca Minds, a cloud platform for always-on AI agents aimed at non-technical users.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026
NiCE Cognigy wins sole Gartner Customers' Choice nod
Software-as-a-Service

NiCE Cognigy wins sole Gartner Customers' Choice nod

Verified customer reviews have lifted Cognigy.AI to the top peer-voted spot in Gartner's enterprise conversational AI rankings, with a 4.8 rating.

By Sean Mitchell • 3 min read • Wed, 4th Feb 2026
Will AI companions change how we think about pets?
Data Protection

Will AI companions change how we think about pets?

AI companions are edging into the mainstream, prompting doubts over whether digital pets could reshape - but not replace - traditional pet ownership.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 3rd Feb 2026
Pearson warns AI gains hinge on urgent workforce reskilling
Digital Transformation

Pearson warns AI gains hinge on urgent workforce reskilling

Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
Big banks back AI while keeping core software in place
Software-as-a-Service

Big banks back AI while keeping core software in place

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

By Karen Joy Bacudo • 5 min read • Wed, 28th Jan 2026
ServiceNow deepens OpenAI pact to power voice-first AI
Digital Transformation

ServiceNow deepens OpenAI pact to power voice-first AI

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
AI value proving elusive for many Australian firms
Data Analytics

AI value proving elusive for many Australian firms

Four in five Australian organisations say they struggle to prove AI delivers business value, blaming poor data access and weak integration.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 20th Jan 2026
European banks see AI cutting jobs mainly via attrition
Digital Transformation

European banks see AI cutting jobs mainly via attrition

European banks expect AI to shrink staff only slightly, with most projected job losses coming through routine attrition, not mass cuts.

By Karen Joy Bacudo • 4 min read • Mon, 19th Jan 2026
BioCatch warns AI agents will supercharge online fraud
Biometrics

BioCatch warns AI agents will supercharge online fraud

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
'BodySnatcher' flaw lets hackers hijack ServiceNow AI agents
Unified Communications

'BodySnatcher' flaw lets hackers hijack ServiceNow AI agents

'BodySnatcher' bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.

By Catherine Knowles • 4 min read • Fri, 16th Jan 2026

Stories from Other Regions

Chatbots stories

Nearly half of Kiwi online daters would date an AI
Data Protection

Nearly half of Kiwi online daters would date an AI

Nearly half of New Zealand's online daters would consider dating an AI, as loneliness and mistrust reshape how Kiwis seek romance online.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 28th Jan 2026
Jelou raises USD $10m to scale WhatsApp AI across US
Data Protection

Jelou raises USD $10m to scale WhatsApp AI across US

Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026