United Kingdom (UK) stories

Tata Steel deploys more than 300 AI agents with Google Cloud to speed up maintenance, customer service and back-office work worldwide.

Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.

MiQ research finds consumers jump between screens and buying moments in minutes, prompting calls for a more flexible marketing model.

Bedrock Data expands ArgusAI to Google Vertex AI, giving firms one policy layer to govern agents across AWS, Snowflake and Google.

Salesforce launches Headless 360, giving software agents and developers API access to core tools as it deepens its push beyond the user interface.

Syspro taps veteran HR leader Tom Loeffert to help reshape its global workforce strategy as CEO Leanne Taylor drives the ERP software group's next growth phase.

England's biggest councils logged more data incidents over five years, with serious referrals up 41% and some authorities blaming better reporting.

AI skills shortages are limiting business returns, with QA warning that training gaps are leaving many workers using the tools only for basic tasks.

Oracle and Google Cloud add Gemini Enterprise access to governed database data, letting users query enterprise records in natural language without SQL.

Roke unveils CORTEXA GUARDIAN counter-drone system for NATO forces, with browser-based controls and rapid training aimed at front-line troops.

Precision Proco backs faster turnaround and less waste with two Canon varioPRINT iX3200 sheetfed inkjet presses at its UK sites.

Canva deepens its licensed content push with more than 60 PEPPA PIG templates, tapping 1.4 million searches and UK marathon support designs.

8x8 has unveiled a UK retail communications package built for shared devices and shift work, with calls ringing across store handsets and tablets.

Locus data shows ultra-fast delivery promises are driving UK delays higher, while most shoppers say they would prefer dependable two-to-four-day windows.

Granicus awards spotlight councils and public bodies cutting wait times, boosting engagement and improving trust through digital services.

Huboo snaps up Sorted in a deal set to link fulfilment, shipping and returns on one platform for retailers across the UK and Europe.

Luminance and LexisNexis have struck a tie-up to embed citation-backed legal research inside contract review, aiming to cut switch-hopping for in-house lawyers.

Bridewell says ICO data privacy complaints climbed across key UK sectors, with finance still top, while retail and manufacturing saw the fastest rise.

Firenze lands GBP £6 million to scale portfolio-backed credit platform as wealth managers and banks chase faster access to client liquidity.

Red Hat survey finds UK firms are adopting agentic AI faster than they can govern it, despite strong support for open source controls.