Service Provider stories
Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.
Apex's in-house marketing revamp wins Network Group 2026 Gala award, with the Manchester IT services provider also shortlisted in two other categories.
Retailers are bearing the cost as millions of valid card payments are challenged, leaving banks to refund GBP £3.5 billion in a year.
MSPs under margin pressure may gain more hands-on support as Climb shifts distribution away from self-service buying tools.
Customers will now get independent assurance that Nebula Global Services has tested its defences against common cyber threats across its systems.
The deal puts a key European clearing house on a three-year path to cloud migration without disrupting trading operations.
Existing customers will keep their local teams as First Focus expands in New Zealand with a managed IT buyout adding cyber security and cloud services.
Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.
Licences and local leadership will underpin growth as crypto payments provider Confirmo targets a narrower, regulated field in Europe and the US.
Experts say AI is accelerating ransomware attacks, shrinking the patching window and forcing organisations to overhaul defences and recovery plans.
MSPs will gain a single platform for cloud threat detection as the deal widens WatchGuard's reach into identity and SaaS security.
The free cloud service gives Veeam users and service providers a single view of scattered backup clusters as ransomware risk grows.
Attackers are exploiting help functions to reset credentials and bypass defences, putting entire networks at risk through a single call.
Organisations are being pushed to prove AI can cut network downtime, as BlueCat widens access to tools that act on live data, not just analyse it.
Orders and shipments can now be rebooked in minutes as Infios pushes AI deeper into live logistics systems amid persistent disruption.
New heatmaps show AI traffic clustering in California and Virginia, with fresh hotspots emerging in Finland, Brazil, France and Canada.
The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.
The enlarged group will target AI contracts in regulated industries, as the deal lifts annual revenue above EUR €500 million and adds 550 staff.
Merchants in the UK, EU and South East Asia will gain broader local payment options as the six-year tie-up adds Ecommpay services via BridgerPay.
The overhaul should speed new service launches and improve billing accuracy as Ishan Technologies expands its digital infrastructure business.