Millennials stories
Payment failures put GBP £1.7bn in UK sales at risk
Yesterday
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dr
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fintech
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cx
UK retailers and venues face rising risk from payment outages as new research warns lost sales, customer anger and staff pressure can escalate within minutes.
Millennials push retailers towards community-led stores
2 days ago
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cx
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martech
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hybrid & remote work
Millennials are pushing UK retailers to turn shops into community hubs, with new research showing strong demand for social, immersive in-store experiences.
Recruiters warn AI may be screening out strong candidates
Last week
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digital transformation
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hcm
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genai
UK recruiters warn AI-led hiring is filtering out strong candidates, with many candidates saying automated screening is unfair and impersonal.
Shoppers turn against AI social content, survey finds
This month
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Visa says AI agents may soon negotiate business deals
This month
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Britons would ditch heating before internet, survey finds
This month
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uc
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smart home
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digital entertainment
Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.
Delivery options drive AI shopping decisions, Ingrid finds
This month
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cx
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martech
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
UK workers lose meeting time to hybrid tech glitches
Last month
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uc
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digital transformation
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hcm
UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
Companies grow quieter as polarisation reshapes PR
Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
UK shoppers will pay more for seamless retail experience
Last month
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digital transformation
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cx
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martech
UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
Venmo links with PayPal for global money transfers
Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Slow retail websites risk billions in lost UK sales
Last month
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digital transformation
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cx
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martech
Sluggish UK retail websites are prompting shoppers to abandon baskets, risking an estimated GBP £38 billion in lost eCommerce sales this year.
LegacyX unveils Vortex dating app & LXDC GIF tool
Last month
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data protection
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devops
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email security
London-based LegacyX launches Vortex dating app and LXDC GIF tool, betting on blended social discovery and creator-focused expression.
Payroll errors drive UK staff into debt & new jobs
Last month
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digital transformation
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hcm
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partner programmes
Payroll blunders leave UK staff missing bills, borrowing to cope and eyeing the exit ahead of new HMRC rules in April 2026.
AI in love lives: help for some, a deal-breaker for others
Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
Most Britons shun digital detox as online life dominates
Fri, 27th Feb 2026
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uc
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hybrid & remote work
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healthtech
Most Britons resist digital detoxing, with nearly two thirds never fully switching off as online access becomes a day‑to‑day necessity.
AI misalignment costs UK firms billions in lost gains
Fri, 13th Feb 2026
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digital transformation
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hcm
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partner programmes
Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.
UK consumers step up cross-checking as AI use grows
Wed, 11th Feb 2026
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cx
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martech
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genai
UK consumers are embracing AI tools but trust is splintering, with most cross-checking search, social and brand sites before deciding.