London stories

Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.

Oracle and Google Cloud have added a Gemini Enterprise agent that lets users query Oracle databases in natural language without writing SQL.

Oracle and Google Cloud add Gemini Enterprise access to governed database data, letting users query enterprise records in natural language without SQL.

Granicus awards spotlight councils and public bodies cutting wait times, boosting engagement and improving trust through digital services.

Firenze lands GBP £6 million to scale portfolio-backed credit platform as wealth managers and banks chase faster access to client liquidity.

UK finance chiefs say AI adoption will hinge on traceable outputs and human oversight, as Bloomberg survey shows trust beats speed in regulated markets.

CFIT says financial health tools could help lenders back more SMEs, with improved readiness and data sharing unlocking GBP £5 billion in annual lending.

Earth Day prompts businesses to turn ESG, AI and recruitment talk into practical change, as leaders cite data, energy limits and candidate scrutiny.

Only 3% of 18- to 24-year-olds see payroll as strategic, as Cezanne HR warns of a recruitment and succession challenge for employers.

BackLite UK opens Knightsbridge screens in Piccadilly Underpass, targeting luxury brands with more than 3 million fortnightly impacts across central London.

Waterstons joins CyberNorth as strategic backer in North East push to expand cyber skills, SME support and regional growth.

Siemens and Humanoid trial warehouse robot that meets live factory targets in Erlangen, using NVIDIA's AI stack for autonomous tote handling.

London's Lua secures USD $5.8 million seed backing from Norrsken22 as it expands its platform for businesses to manage AI agents.

Study finds AI now shapes investment research for 78.3% of users, with strongest enthusiasm in the Middle East and Latin America.

Ecommpay urges eCommerce overhaul as fraud report says current controls miss social engineering, distort competition and leave merchants exposed.

UK startup formation spreads beyond Central London as commuter-belt towns outpace major cities for virtual office sign-ups, Hoxton Mix says.

UK banks face a sharp rise in authorised fraud as phishing, purchase scams and stolen-device attacks surge, BioCatch data shows.

Rotary Bearings adds sensor-linked industrial parts and a custom dashboard, aiming to help manufacturers catch faults early and cut downtime.

ControlUp crosses USD $100 million ARR as enterprise demand, channel growth and AI-driven endpoint management push the London firm into unicorn territory.

Norwich agency Quickfire Digital lands Shopify's top partner tier, joining a small UK elite and gaining closer access to platform support.