ITOM stories
Companies racing to adopt AI risk eroding margins unless they build mature, deliberately designed operations to control cost and complexity.
ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.
Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.
Komodor triples ARR and doubles Fortune 500 reach as AI-fuelled SRE, automation and cloud cost pressure reshape reliability operations.
Datadog opens registration for DASH 2026 in New York, putting AI-in-production observability, security and reliability centre stage.
ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.
Exclusive Networks deepens its UK and Ireland portfolio by adding Extreme's AI-driven cloud networking platform to its cybersecurity-focused line-up.
Expereo adds shared Digital Case Management to expereoOne, giving enterprises a single, transparent case timeline across global networks.
Entuity V23.0 debuts lightweight remote agents and streaming telemetry to extend secure monitoring across remote, distributed IT estates.
Governance gaps and tool sprawl are stalling Microsoft automation at scale, with most large IT teams lacking control, visibility and integration.
NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.
Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.
Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.
New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.
Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.
Healthcare is at a digital crossroads, where resilient IT and observability define patient safety, clinical trust and sustainable care.
eG Innovations launches in New Zealand, appointing veteran cloud executive Joanne Bowey to drive growth in digital experience monitoring.
eG Innovations names Jon Hatchuel as its first Australia country manager, targeting growth in digital workspace monitoring and observability.
Dynatrace extends automation and observability tools across AWS, Azure and Google Cloud to simplify complex multi-cloud operations.
Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.