Automation stories

Ravical says most UK accounting firms would not reinvest AI savings into advisory growth, as skills gaps and weak systems keep revenue from scaling.

Rithum unveils SupplyExplorer as retailer merchandising teams seek faster, data-led ways to identify and assess suppliers across its commerce network.

Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.

Gamma backs service providers' global push with APAC launch and 24/7 support as partners seek scale, compliance and new revenue.

Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.

UK recruiters warn AI-led hiring is filtering out strong candidates, with many candidates saying automated screening is unfair and impersonal.

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

CaptivateIQ survey finds 91% of firms changed incentive strategy in the past year as AI, budget pressure and wider plan use speed up redesigns.

Emerson deepens its cybersecurity push with OPSWAT, adding OT patch management to the Ovation platform as utilities face rising attack pressure.

Equinix adds AI-driven network controls as enterprises race to scale distributed workloads.

Exclaimer plugs Workday HR records into email signatures and video meeting branding, cutting manual updates and reducing out-of-date staff details.

Ricoh survey finds British office staff lose 15 hours a week to paperwork, fuelling tension, lower motivation and worries over AI-driven change.

Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.

UK sovereign AI fund seeks to back startups, scale-ups and homegrown innovation as ministers aim to boost growth and strategic control.

Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.

Molex uses Celonis to overhaul supply chains, lifting purchase order confirmations to 90% and boosting invoice and warehouse performance.

Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.

Umbraco adds AI skills to guide backoffice development, giving agents direct access to current docs, code and examples for safer customisation.

Unit4's Scanmarket wins top spot in Info-Tech's Strategic Sourcing Data Quadrant for a second year as new customers boost source-to-contract momentum.

Colt trims ERP switchover downtime to 6.5 hours as cloud overhaul unifies systems across 40 countries and supports sustainability goals.