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PagerDuty introduces Agentic AI to enhance operations
Data Analytics

PagerDuty introduces Agentic AI to enhance operations

PagerDuty has launched its Agentic AI features in Asia, aiming to boost enterprise digital operations efficiency and reduce costs while enhancing customer satisfaction.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Zoom enhances productivity with new automation tools
Unified Communications

Zoom enhances productivity with new automation tools

Zoom has unveiled new automation tools, including Zoom Workflow Automation, to boost productivity and streamline workflows within its platform and beyond.

By Sean Mitchell • 3 min read • Fri, 21st Feb 2025
Neat launches BYOD feature for flexibility in collaboration
Unified Communications

Neat launches BYOD feature for flexibility in collaboration

Neat has unveiled Neat Select, a new BYOD feature for its Neat Bar and Neat Bar 2, enhancing flexibility in video collaboration for businesses.

By Sean Mitchell • 2 min read • Wed, 5th Feb 2025
Zoom announces enhanced features for Team Chat users
Marketing Technologies

Zoom announces enhanced features for Team Chat users

Zoom has unveiled a revamped Team Chat sidebar within its Workplace suite, enhancing user experience with personalised features and AI tools to boost productivity.

By Melania Watson • 3 min read • Fri, 31st Jan 2025
Domo's report unveils AI's impact on digital behaviour
Unified Communications

Domo's report unveils AI's impact on digital behaviour

Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.

By Catherine Knowles • 3 min read • Thu, 26th Dec 2024
Zoom financials reveal moderate growth in AI sector push
Unified Communications

Zoom financials reveal moderate growth in AI sector push

Zoom Communications has reported a 3.6% increase in revenue for Q3 2025, reaching USD $1,177.5 million, while key AI innovations drive user growth.

By Shannon Williams • 3 min read • Fri, 29th Nov 2024
Zoom appoints Mike Johnson as Head of Channel for ANZ
Software-as-a-Service

Zoom appoints Mike Johnson as Head of Channel for ANZ

Zoom has appointed Mike Johnson as Head of Channel for Australia and New Zealand, with a focus on enhancing channel growth in the region.

By Imee Dequito • 3 min read • Tue, 12th Nov 2024
Zoom unveils AI Companion 2.0 enhancing productivity
Data Privacy

Zoom unveils AI Companion 2.0 enhancing productivity

Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.

By Shannon Williams • 3 min read • Fri, 1st Nov 2024
Zoom unveils AI Companion 2.0 & tools to boost productivity
Unified Communications

Zoom unveils AI Companion 2.0 & tools to boost productivity

At Zoomtopia 2024, Zoom unveiled AI tools, including AI Companion 2.0, designed to transform workplace productivity and user experiences.

By Sean Mitchell • 3 min read • Thu, 10th Oct 2024
Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Hyperscale

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Zoom & Mitel forge hybrid cloud partnership for enterprises
Unified Communications

Zoom & Mitel forge hybrid cloud partnership for enterprises

Zoom partners with Mitel to offer a hybrid cloud solution, integrating Zoom Workplace and AI with Mitel's platforms, enhancing enterprise collaboration and security.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Oracle launches first zettascale supercluster with NVIDIA tech
Public Cloud

Oracle launches first zettascale supercluster with NVIDIA tech

Oracle unveils zettascale superclusters powered by NVIDIA Blackwell, delivering up to 2.4 zettaflops of AI compute. Launch slated for next year.

By Sean Mitchell • 4 min read • Wed, 18th Sep 2024
Proofpoint launches AI-driven Digital Communications Governance solution
Unified Communications

Proofpoint launches AI-driven Digital Communications Governance solution

Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.

By Shannon Williams • 3 min read • Thu, 5th Sep 2024
Zoom unveils smart name tags to enhance hybrid meeting inclusivity
Unified Communications

Zoom unveils smart name tags to enhance hybrid meeting inclusivity

Zoom has launched the open beta of smart name tags, an AI-driven feature in Zoom Rooms, to boost inclusivity and engagement in hybrid meetings.

By Catherine Knowles • 3 min read • Thu, 29th Aug 2024
Zoom survey reveals global shift to hybrid work, AI adoption
Financial Systems

Zoom survey reveals global shift to hybrid work, AI adoption

A global survey by Zoom and Reworked INSIGHTS reveals that 83% of employees find hybrid work increases productivity, highlighting a shift towards more flexible work environments.

By Kaleah Salmon • 3 min read • Thu, 29th Aug 2024

Stories from Other Regions

Zoom stories

Australian leaders struggle with collaboration inefficiency
Unified Communications

Australian leaders struggle with collaboration inefficiency

A study reveals that ineffective collaboration costs Australian organisations over USD $16,000 per manager each year, impacting productivity.

By Shannon Williams • 2 min read • Wed, 30th Oct 2024
Snowflake heralds AI transformation for Indian enterprises
Unified Communications

Snowflake heralds AI transformation for Indian enterprises

Snowflake emphasised its vision for transforming Indian enterprises through AI and data strategies at the World Tour in Delhi, spotlighting success stories and new innovations.

By Catherine Knowles • 3 min read • Tue, 3rd Sep 2024