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Salesforce stories - Page 2

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Whatfix study warns AI adoption gap costs mid-sized firms

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Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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Salesforce adds Slackbot features to boost CRM work

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Salesforce expands Slackbot with meeting notes, voice input and CRM updates, pitching the tool as a conversational hub for workplace apps.
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Zapier & Rillet launch finance workflow integration

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Zapier and Rillet join forces to link ERP and 8,000 apps, aiming to cut finance teams' manual work in closes, approvals and reconciliations.
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CrowdStrike launches Charlotte AI AgentWorks ecosystem

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CrowdStrike unveils Charlotte AI AgentWorks ecosystem with Accenture, AWS and OpenAI to let security teams build custom agents without code.
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Nudge Security adds AI agent discovery for workplace risk

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Nudge Security has launched AI agent discovery to help firms spot risky employee-built agents, tighten access and curb shadow AI sprawl.
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Anaplan launches AI planning tools & apps for business

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Anaplan unveils AI-driven planning tools and 12 apps to speed scenario modelling and embed governed automation across core business functions.
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BeyondTrust warns of 467% rise in enterprise AI agents

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BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
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Gainsight names new leadership team for growth push

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Gainsight names new finance, go-to-market and Marketing Chiefs as it gears up for AI-driven growth in customer success software.
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CrowdStrike adds AI security tools & Microsoft SIEM link

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CrowdStrike beefs up Falcon with new AI security controls and links its Next-Gen SIEM to Microsoft Defender to tame sprawling AI estates.
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Entro launches AI agent governance tool for enterprises

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Entro launches AGA to map, monitor and control AI agents in enterprises, tackling shadow AI and non-human identity risks at scale.
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Bonfy unveils ACS 2.0 to secure data for AI agents

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Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.
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ThoughtSpot unveils Spotter AI agents tailored by sector

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ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.
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Qualtrics boosts CX suite with new AI & automation tools

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Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.
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Qualtrics unveils AI tools to fix customer issues fast

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Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
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Informatica deepens Microsoft Fabric ties, adds Swiss pod

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Informatica widens Microsoft Fabric integration with Open Mirroring support and unveils a Swiss Azure pod for localised EU data control.
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Kore.ai unveils platform to tackle enterprise AI sprawl

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Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.
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Clevertouch unveils lovemartech Academy for martech skills

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Clevertouch launches lovemartech Academy, blending expert-led martech training, research and community to tackle complex tech stacks.
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Trust as a measurable asset for CMOs in the age of AI

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As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.
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Workday unveils Sana, an AI hub for HR, finance & apps

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Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
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Sweep wins cybersecurity firms for Salesforce control

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Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.