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Hiring delays cost Australian firms customers: report
Digital Transformation

Hiring delays cost Australian firms customers: report

Labour shortages are leaving Australian companies unable to fill critical roles, with one in three reporting poorer service and 32% losing customers.

By Sean Mitchell • 5 min read • Yesterday
Zyxel adds identity tools to Nebula cloud platform
Software-as-a-Service

Zyxel adds identity tools to Nebula cloud platform

Identity-led access, faster fault finding and simpler hardware swaps are aimed at reducing workload for overstretched IT teams and MSPs.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
SpaceXAI picks Fabric Group as first Australia partner
Digital Transformation

SpaceXAI picks Fabric Group as first Australia partner

The agreement will see Fabric train its engineers as Australia becomes a proving ground for SpaceXAI's push into enterprise software teams.

By Sean Mitchell • 4 min read • Yesterday
Layercake appoints former Fox Sports Executive as Chair
Software-as-a-Service

Layercake appoints former Fox Sports Executive as Chair

A broader international push and tighter governance are behind the appointment of former Fox Sports and Network Ten executive Jon Marquard to Layercake's board.

By Sofiah Nichole Salivio • 3 min read • Last week
Rydoo brings expense approvals into Claude & ChatGPT
Software-as-a-Service

Rydoo brings expense approvals into Claude & ChatGPT

Finance teams can now approve claims and query spending inside Claude and ChatGPT, as Rydoo's connector cuts switching between systems.

By Karen Joy Bacudo • 3 min read • Last week
AfterShip launches AI tool for post-purchase retail
Software-as-a-Service

AfterShip launches AI tool for post-purchase retail

Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Origin welcomes former Mercer chief as strategic adviser
Software-as-a-Service

Origin welcomes former Mercer chief as strategic adviser

The hire adds industry credibility as Origin pushes to scale its benefits software with nearly 40 multinational clients and more than USD $50 million raised.

By Karen Joy Bacudo • 4 min read • Last week
Greenstone adds eight Volvo haulers to Philippines fleet
Supply Chain

Greenstone adds eight Volvo haulers to Philippines fleet

Fuel savings and reliability are driving Greenstone Resources' push to lift hauling capacity as mining operators face tighter cost pressure in the Philippines.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Productivity stories

Fragmented finance systems are hiding your biggest problem in plain sight
Digital Transformation

Fragmented finance systems are hiding your biggest problem in plain sight

Manual reconciliation, compliance gaps and duplicate payments are draining growing firms as disconnected finance tools hide spend until month-end.

By Tanu Kaushik • 5 min read • Yesterday
WiseTech widens access to Evergreen eBills of Lading
Supply Chain

WiseTech widens access to Evergreen eBills of Lading

Shippers and banks using WiseTech's network can now access Evergreen's electronic Bills of Lading within existing workflows, cutting delays.

By Sean Mitchell • 4 min read • Yesterday
MessagePay signs 400th lender as it adds new tools
Software-as-a-Service

MessagePay signs 400th lender as it adds new tools

Adoption is widening among smaller lenders as MessagePay's new texting and analytics tools aim to cut missed payments and collections costs.

By Karen Joy Bacudo • 4 min read • Last week
Raiz cuts account opening times with Alkami platform
Digital Transformation

Raiz cuts account opening times with Alkami platform

Members now open and fund accounts far faster as Raiz slashed online onboarding from up to nine days to about four minutes.

By Karen Joy Bacudo • 4 min read • Last week
Vacant roles cost firms USD $14,700 a month, survey finds
Data Protection

Vacant roles cost firms USD $14,700 a month, survey finds

Most leaders say prolonged vacancies are hurting customers and revenue, as a US survey pegs each critical empty post at USD $14,700 a month.

By Karen Joy Bacudo • 4 min read • Last week
Indian banks push AI in production, but security bites
Data Protection

Indian banks push AI in production, but security bites

Security and data privacy are slowing wider use, even as 70% of Indian banks and lenders run artificial intelligence in production.

By Karen Joy Bacudo • 5 min read • Last week
DingGo enters commercial phase with Guidewire deal
Software-as-a-Service

DingGo enters commercial phase with Guidewire deal

The partnership could open access to more than 570 insurers in 43 countries as DingGo seeks live deployments of its crash management tools.

By Sean Mitchell • 3 min read • Last week
Inside A Fonterra Division's Data Overhaul: From Basement Servers to AI-Powered Insights
Data Analytics

Inside A Fonterra Division's Data Overhaul: From Basement Servers to AI-Powered Insights

Engineering time freed from basement server upkeep as the division's new Databricks platform delivers faster market insights and AI analysis.

By Karen Joy Bacudo • 4 min read • Last week
HTC VIVE launches Eagle AI smart glasses in Australia
Data Protection

HTC VIVE launches Eagle AI smart glasses in Australia

Privacy safeguards and live translation features are designed to ease consumer concerns as the AUD $799 glasses enter Australia's smart eyewear market.

By Joseph Gabriel Lagonsin • 4 min read • Last week