Outsourcing stories - Page 2
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
AI prompts clients to question expert fees, report finds
This month
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devops
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digital transformation
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partner programmes
One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.
FE fundinfo flags five shifts in asset manager compliance
Last month
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fintech
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risk & compliance
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ai
FE fundinfo says UK and EU disclosure reforms, AIFMD II and AI oversight will reshape compliance for asset managers in 2026.
NIIT MTS named Fosway digital learning strategic leader
Last month
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digital transformation
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e-learning
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education, learning & training
NIIT MTS secures fourth straight Fosway Strategic Leader nod as the learning services business wins praise for its AI-first approach and global reach.
Aquablue opens Morristown HQ after 40% workforce rise
Last month
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network infrastructure
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ai
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hybrid & remote work
Aquablue opens Morristown headquarters as Chief Executive Officer Chris Marino hails expansion after workforce growth of more than 40%.
UK accountants adopt AI hybrid model to ease staff shortages
Last month
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digital transformation
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fintech
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rpa
UK accountancy firms adopt AI-led hybrid models with offshore teams as staffing shortages and new tax rules threaten up to GBP £4 billion in fees.
Risk Ledger expands into Maryland to target US cyber
Last month
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partner programmes
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supply chain
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risk & compliance
UK supply chain cyber firm Risk Ledger opens a Maryland base to build its US team and tap growing demand for third-party risk oversight.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
Mintivo signs IT support deal with Prospect Hospice
Last month
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dr
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network infrastructure
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digital transformation
Prospect Hospice appoints Mintivo to overhaul IT support, aiming to boost system reliability and free staff to focus on patient care.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
MSPs eye hybrid IT gains in cloud & security services
Last month
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firewalls
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data protection
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private cloud
MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.
AI drives wasted cloud spend higher despite FinOps gains
Last month
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hybrid cloud
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digital transformation
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hyperscale
Wasted cloud spend jumps to 29% as AI workloads surge, outpacing gains in FinOps maturity and sharpening focus on governance and risk.
Capita expands Multiverse AI training to 750 staff
Last month
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digital transformation
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it automation
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rpa
Capita expands its Multiverse AI training to 750 staff, after early cohorts saved 10 hours a week each and delivered 400 automation projects.
Hexaware unveils Agentverse AI platform for enterprises
Last month
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Alchelyst merger creates unified private markets platform
Last month
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digital transformation
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fintech
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cx
Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
Cynomi targets MSPs with new third-party risk push
Last month
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saas
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digital transformation
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cloud security
Cynomi is urging MSPs to tap booming demand for third-party risk services as supply chain attacks surge and compliance rules tighten.
Enterprises shun plug-and-play AI for tailored builds
Last month
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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
Stellar Omada lands HMRC testing deal worth GBP £10m
Last month
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devops
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digital transformation
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fintech
Edinburgh's Stellar Omada secures five-year HMRC digital testing contract worth more than GBP £10m, bolstering its UK public sector footprint.
Smart CT clinches global IT support deals to scale up
Last month
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network infrastructure
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manufacturing
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cx
Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
Sama credential leaks raise fears over Meta glasses data
Last month
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wearables
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data protection
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surveillance
Leaked Sama staff logins tied to stealer malware spark fresh alarm over security of Meta Ray-Ban smart glasses video review pipeline.
CIOs warn AI adoption is outpacing governance skills
Last month
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.