Outage stories

Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.

Cloudhouse launches Drift Detection Audit for banks, targeting hidden configuration changes blamed for outages and rising resilience risk.

DigiCert warns Q4 internet traffic stayed high as DDoS and app-layer attacks grew longer and more intense, eroding traditional peak seasons.

DigiCert has been named a Leader in IDC MarketScape's first global report on certificate lifecycle management, citing automation and scale.

Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.

Prometheus buys Canadian AI scheduler Actenum to sharpen data-driven planning for asset-heavy sectors from oil and gas to utilities.

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

DevOps platforms faced a surge in outages and security threats in H1 2025, with 330 incidents disrupting billion of developers worldwide, says GitProtect.io.

DevOps platforms like Jira and Azure DevOps saw notable surges in outages and security incidents in 2024, causing significant downtime and disruption globally.

A new study by Broadband Genie reveals Gloucester leads the UK in reliable broadband, while Belfast struggles with over 51% of users facing outages.

Commvault plans to acquire Clumio to boost cyber resilience and enhance cloud data protection within AWS. The deal, set for October 2024, aims to expand Commvault's SaaS offerings.

Only 16% of organisations find their software testing effective amidst AI integration, revealing significant challenges and a need for better test practices.

Over 78% of UK residents worry about global reliance on IT systems, post-July 2024 CrowdStrike outage revealing vulnerabilities, according to a survey.

Gartner forecasts 75% of enterprises will prioritise SaaS application backup by 2028, a substantial rise from 15% in 2024, driven by recent IT outages.

Only 20.8% of finance professionals have stressed exit plans with suppliers, despite DORA recommendations, highlighting a key vulnerability exposed by a recent CrowdStrike outage.

Microsoft's 365 Office and cloud services suffered major outages, sparking calls for AI-powered tech to combat growing DDoS attacks and misconfigurations.

IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.

The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.

Catchpoint's inaugural Internet Resilience Report reveals outages costing businesses up to USD $10 million monthly, underscoring internet reliability's critical role.

New Relic's latest report reveals that 43% of IT and telecom professionals attribute observability's growing importance to AI adoption, with 56% favouring a single observability platform.