Opinion stories
Poor-quality customer records are skewing AI and costing retailers money, despite many firms still not trusting the data behind decisions.
Analysts could gain time as AI systems shoulder evidence gathering, alert grouping and data translation, though humans still make final calls.
As cyber security vendors battle for buyers, Silent Push has tapped an experienced marketer to sharpen its global brand and go-to-market push.
Better customer targeting and fraud detection are among the gains as firms turn incomplete records into usable intelligence.
Public sector ERP programmes are more likely to finish on time when CIOs keep control and use specialist advisers instead of tier-one firms.
AI will strip out manual work in accounts payable, but finance leaders must decide whether to cut headcount or turn the function to oversight.
Fragmented data is still forcing patients to repeat their history, but new digital reforms could unlock safer care and save over GBP £3 billion a year.
Despite years of predictions, the global firewall market is still worth about USD $6 billion as hybrid networks and OT keep demand alive.
Rising AI-assisted traffic is exposing checkout friction, with a 70.22% cart abandonment rate leaving merchants to fix payment bottlenecks fast.
Referral-led IT firms risk missing enquiries as local search can still be won with Google profiles, reviews and city-specific pages.
Targeted LinkedIn and Meta ads can keep IT buyers engaged for months, improving pipeline influence when deals stall and budgets drag.
Social media is helping Australian independents win customers from larger rivals with far smaller budgets and faster, more targeted campaigns.
Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.
Disciplined buyers have historically outperformed traders by staying in Bitcoin through downturns, when panic often causes investors to miss recoveries.
Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.
Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.
CIOs face rising risk as agentic AI moves into production faster than most data platforms can govern, retrieve and act on reliably.
Attackers are now moving fast enough that patching delays, standing privilege and inherited trust leave organisations exposed within minutes.
Rushed AI adoption is already fuelling costly hiring and performance mistakes, while weak governance is amplifying bias and eroding trust.
Australian firms face growing cyber gaps as insurers and clients demand evidence of controls beyond the Essential Eight, amid new AI threats.