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Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Three stages of CFO e-invoicing denial
Yesterday
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digital transformation
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partner programmes
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risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Alkira Connect partner programme targets AI-led growth
2 days ago
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firewalls
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network infrastructure
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hybrid cloud
Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.
HPE complete care service: Refocused for your AI advantage
2 days ago
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hybrid cloud
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data analytics
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digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
LevelBlue & Tenable expand exposure tools for partners
2 days ago
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devops
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digital transformation
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cloud security
LevelBlue debuts Exposure Management for Partners with Tenable, giving MSSPs and MSPs tiered, unified exposure and risk visibility tools.
Tycoon 2FA phishing service disrupted in EU crackdown
3 days ago
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ransomware
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manufacturing
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mfa
European authorities and tech firms have disrupted Tycoon 2FA, a major phishing service used to bypass MFA and hijack cloud accounts.
CIOs warn AI adoption is outpacing governance skills
3 days ago
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Celerity appoints David Stokes to drive IBM M&A push
3 days ago
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data protection
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hybrid cloud
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data analytics
Celerity hires ex-IBM leader David Stokes to steer UK and European M&A and deepen collaboration around IBM's watsonx AI and data platform.
Why real cyber protection is a continuous discipline
3 days ago
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firewalls
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endpoint protection
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digital transformation
SonicWall urges MSPs and SMBs to stop chasing security features and instead demand managed, measurable protection and real outcomes.
WMIS joins TCCA to boost critical comms recruitment
4 days ago
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uc
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hcm
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partner programmes
UK recruiter WMIS joins industry body TCCA to strengthen global talent pipelines across the evolving critical communications sector.
TCS, Zscaler expand partnership with AI workspace suite
4 days ago
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
AI ambitions collide with legacy integration problems
Last week
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
BT unveils Sovereign Voice for secure UK-only call routing
Last week
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uc
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data protection
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dr
BT launches Sovereign Voice cloud calling, keeping UK business calls routed and managed solely onshore to meet strict sovereignty demands.
8x8 & KCOM partner on UK public sector CX platform
Last week
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uc
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dr
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network infrastructure
8x8 and KCOM join forces to deliver a UK public sector-focused cloud CX platform, uniting network, contact centre, voice and AI services.
Gcore brings managed Nvidia Dynamo to AI inference
Last week
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private cloud
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hybrid cloud
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hyperscale
Gcore adds managed Nvidia Dynamo to its AI inference stack, promising up to 6x throughput and 2x lower latency across its cloud portfolio.
Westcon-Comstor to deliver Proofpoint pro services
Last week
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hybrid cloud
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hyperscale
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cloud security
Westcon-Comstor becomes Europe's first distributor authorised to deliver Proofpoint professional services, starting with email security.
AI early adopters gain edge as readiness gap widens
Last week
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data analytics
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digital transformation
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partner programmes
AI early adopters gain strategic advantage as global survey finds widening readiness gap and sharper focus on fast-evolving AI risks.
Hexaware, AWS deepen AI-driven enterprise dev push
Last week
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devops
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digital transformation
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hyperscale
Hexaware deepens its AWS tie-up, pairing RapidX with Kiro to speed AI-driven enterprise software delivery while tightening governance.
GitLab expands MSP partner push for agentic AI control
Last week
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data protection
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digital transformation
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hyperscale
GitLab expands its MSP partner programme to deliver agentic AI-powered DevSecOps as a managed service with strict data sovereignty controls.
GTIA launches Innovate Awards for AI-led IT service
Last week
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digital transformation
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cx
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martech
GTIA unveils Innovate Awards to honour deployed AI solutions delivering measurable business impact, with winners earning USD $20,000 each.
Ericsson & NTT DATA team on global private 5G, edge AI
Last week
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robots
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uc
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firewalls
Ericsson and NTT DATA strike global deal to deliver managed private 5G and edge AI for large enterprises across multiple industries.