eCommerce stories - Page 23

Effective customer relationship leaders understand how to grow customer relationships by leveraging customer data to glean valuable behavioural insights.

Providing more personalised shopping experiences through customer loyalty initiatives will ultimately benefit the customer.

FedEx Express expands eCommerce integrations in Asia Pacific; partners with 17 platforms to offer improved services and discounts to e-tailers.

Alibaba Cloud and Salesforce are working toward an agreement to launch Salesforce Social Commerce, a headless commerce product designed and built in China.

The company needed a platform that was simple, centralised, personalised, and able to be integrated with its other marketing tools.

Sidehustle Ecommerce launches Sidehustle, a social marketplace app where brands and individuals can buy, sell and rent items, and find and list jobs.

According to Shopify APAC managing director Shaun Broughton, Australians haven’t quite broadened their definition of what a store is.

The company was recognised for its business to business (B2B) and business to consumer (B2C) commerce solutions.

Infosys unveils Equinox, an omnichannel platform for personalised commerce experiences, targeting both B2B and B2C buyers.

Businesses can offer their customers shipment services with delivery times between 1-5 business days within Asia Pacific, the Middle East and Africa (AMEA).

Asia Pacific's online retail market is set to reach $2.8tn by 2025, with China accounting for almost a third of global sales.

Salesforce has introduced three new Sales Cloud innovations, AI-powered insights, integrated sales enablement resources, and new self-service options.

Retailers that improve the customer experience are better placed to improve revenue and profits amid growing competition, writes Loyalty Now CEO Cary Lockwood.

This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.

QUT Design Lab and Smart Trade Networks are set to launch and demonstrate the world's first fully blockchain-enabled credential led marketplace.

New survey reveals the key to successful chatbots: a human-like personality. Findings show how personality influences consumer perception.

ESET researchers have identified 10 new malware families targeting IIS web servers, with victims including governments and eCommerce companies.

Retailers who fared better during the pandemic were those who had a head-start in their digital capabilities. But, for others, it was a race to catch up.

NZ Post will also shut down its Contract Logistics third-party logistics business by the end of June next year.

Ambit's AI chatbot 'Wheelie' will provide 24/7 customer support for Online Republic's travel brands, Airport Rentals and Motorhome Republic.