The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
AliExpress boosts air conditioner stock as heatwave bites
Heat-driven demand has lifted cooling appliance sales 382% year on year, as rival sites report stock shortages and buyers seek fast delivery.
Retailers lag on core system integration, survey finds
Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.
Bank of England says tokenisation could speed payments
Cross-border transfers and everyday checkout payments could become quicker and cheaper if digital records of assets are widely adopted.
Diamond says in-house fulfilment can cost brands GBP £5m
Growing eCommerce brands could face GBP £5.3 million in five-year fulfilment bills if they run their own warehouse, Diamond says.
Businesses warned of traffic surge at England half-time
England's semi-final could send shoppers online in a half-time rush, with slower sites risking lost sales and checkout failures.
HSBC UK & Visa test AI shopping with live payments
Customers could soon shop and pay through AI assistants, after HSBC UK and Visa completed a live end-to-end card transaction online.
Analyst Insights
Research and market analysis connected to eCommerce
Constructor tops three Gartner search & discovery use cases
Netcore Unbxd named Gartner Leader for search discovery
Constructor named Gartner leader in search & discovery
Consumers trust marketplaces more than brands online
Eebz launches AI models with GBP £10 million boost
Featured News
Expert Columns
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Solving the retail generational buying gap one basket at a time
Marketers, don't miss the open goal this World Cup
Why the UK's agentic commerce future will be won by data, not models
Why you need to treat your fulfilment strategy like a marketing campaign
From data overload to profit: Making insights actionable
The 70% problem: Why checkout is still where eCommerce goes to die
The UK's subscription economy crackdown and what this means for tech businesses
Interviews
Interviews and video coverage from the network
Recent eCommerce News
AI literacy & cyber safety vital for young workers
Employers are being urged to make AI literacy and cyber safety core training, as young workers face a tighter labour market and rising online threats.
Merchants urged to check BNPL compliance at checkout
Shoppers could face clearer repayment terms and stricter affordability checks as UK oversight of buy now, pay later products tightens.
Most Buy Now, Pay Later users unaware of new UK rules
Many shoppers could soon face affordability checks at checkout as 59% of BNPL users say they have not heard of the new rules.
Ecommpay launches self-serve payments for UK small firms
UK online merchants with under EUR 2 million revenue can now access a no-code checkout with no monthly fee, aimed at easing payments costs.
BNPL use among PayPlan customers rises 3,793% in UK
Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.
UK shoppers back personalisation but resist AI data
A survey of 2,000 consumers shows UK retailers face a trust gap, with 43% unwilling to share browsing data or AI histories.
UK gaming gift card purchases jump 92% in first half
Prepaid gaming spending is shifting from launch-day splurges to year-round purchases, with UK gift card use on the marketplace nearly doubling.
Ecommpay launches podcast on payment issues for merchants
Merchants will hear practical advice on approvals, AI and expansion as Ecommpay tries to simplify a crowded payments market.
Akeneo launches Agentic Ziggy for product data teams
Product data teams can now oversee AI agents in Akeneo's cloud, reducing manual catalogue work and tightening control over approvals.
UK shoppers wary of AI making purchases, survey finds
Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.
UK shoppers back security checks but quit slow checkouts
Payment providers risk losing sales as four in ten UK shoppers abandon purchases when security checks delay or fail at checkout.
Rithum appoints Kim Miller as Chief Marketing Officer
The appointment comes as the commerce software group seeks to sharpen its market position and deepen customer engagement amid tougher competition.
Earthmark launches brand environmental ratings directory
Shoppers can now compare environmental performance across more than 25,000 brands after the directory began turning corporate disclosures into simple scores.
Komerz appoints Shahid Sadiq as Group Finance Chief
The move comes as the UK-founded commerce group seeks GBP £500 million in growth funding to support acquisitions and overseas expansion.
Footasylum taps THG Fulfil for automated warehouse
The deal should reduce Footasylum's upfront costs and speed up its move to a denser goods-to-person system before peak trading.
Shufti named leader in age verification & estimation
Rising regulatory scrutiny is pushing more buyers towards layered checks, after Liminal named Shufti a leader in age verification and estimation.
UK consumers use AI to discover brands, but still check
Most AI-discovered brands still face a trust test, as 79% of UK users check other sources before buying and only 4% would skip that step.
UK consumers wary of AI shopping agents & payments
Trust remains thin for AI-led shopping, with most UK adults saying they would reject systems that handle spending or payment data.
Britons wary of AI making shopping decisions for them
Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.
Floward uses AI agents to handle seasonal WhatsApp spikes
Seasonal surges on WhatsApp are now being absorbed by AI, helping the florist cut costs 15% and keep replies to one minute.
Job Moves
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
PushON appoints Emma Gunn & Emily Harris amid growth
