The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
UK retailers face GBP £25 billion tech modernisation bill
Ageing systems are forcing retailers to weigh short-term margins against a £25 billion upgrade programme, as cyber risks and AI readiness rise.
THG Fulfil AutoStore lifts Footasylum output by 212%
Footasylum's automated distribution centre is now handling orders with 212% more output after THG Fulfil's first external AutoStore install.
Go Up warns retailers over AI shopping ahead of Black Friday
AI-led product research is set to sway Black Friday buying, as searches for “AI shopping” jumped 1,134% and referrals surged 1,200%.
AI-driven search cuts UK traffic, Cloudways study says
UK businesses say AI-driven search is already hitting site visits, as downtime is also costing them an average of GBP £376,000 a year.
AliExpress launches free Elite loyalty scheme in UK
More than 120,000 UK shoppers qualify for free member pricing and simpler returns, as AliExpress targets repeat buyers without a subscription fee.
Azoma raises USD $11.2 million to boost AI shopping tools
Brands are racing to adapt as generative AI and shopping assistants reshape product search, drawing fresh investor interest in measurement software.
Analyst Insights
Research and market analysis connected to eCommerce
Cloudinary named Gartner Leader in digital asset management
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Expert Columns
What it takes to make warehouse automation work
AI in Retail is Only as Good as its Data Foundation
Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge
How to maximise AI performance during the golden quarter
The next eCommerce interface may not be a screen
The golden quarter loyalty opportunity: Why rewards matter more when consumers spend more carefully
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Entersekt boosts 3-D Secure to cut checkout failures
Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.
Neonomics adds payee verification to Nello Pay in Europe
Finnish shoppers using Pay by Bank will be alerted if a merchant name does not match the linked account details, helping curb misdirected payments.
QuickAIBuy launches first paid review service for buyers
A standard review costs USD $79 and aims to help B2B buyers avoid committing to orders before evidence on suppliers, freight and margins is checked.
Bazaarvoice & Profound team up on AI search visibility
Retailers risk losing sales if AI search cites rivals, prompting Bazaarvoice and Profound to link prompt analytics with customer reviews and photos.
Shopify adds app security check to CLI in AI toolkit
Developers can now spot common security flaws in their own apps before release as Shopify widens its AI Toolkit and commerce updates.
Google adds Cloud Logging for BigQuery Python UDFs
The update lets data pipelines keep running when bad rows appear, while malformed Python UDF records are captured in Cloud Logging for later repair.
American Express cards accepted through TBC in Georgia
More merchants and online retailers in Georgia can now take American Express, widening card choice for local shoppers and visitors.
Planet & YouLend launch fast SME funding in Europe
Eligible merchants in seven countries will get decisions within hours and funding within 48 hours through their existing Planet software.
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
Etam partners with commercetools on digital rebuild
A pilot showed a 70-80% boost in development velocity, prompting Etam to replace its legacy commerce system across three brands.
Matalan app tops website with stronger order values
Higher basket sizes are helping Matalan's new app outperform its website, after 1.76 million downloads and a 4.4% conversion rate.
Large DDoS botnets rebound as attacks surge, Qrator says
Attacks have surged again as the largest botnet climbed to 3.56 million devices in the third quarter, Qrator Labs said.
ChatGPT & Perplexity enter most-scraped sites ranking
Businesses are now tracking how AI answers mention them, as ChatGPT and Perplexity accounted for 24% of scraping requests in Decodo's top 10.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Brandtech launches data & AI unit across three firms
The new umbrella will unite more than 500 specialists in 22 countries, as brands seek to make fragmented data usable for artificial intelligence.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
AI shopping assistants triple traffic, hitting retailers
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
Job Moves
Appcharge appoints Ronen Morecki as Chief Operating Officer
Akeneo names three leaders to drive AI commerce push
TMX Transform appoints Frances Farren as UK director
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
