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Cybersecurity vendors boost hiring as AI reshapes tech
DataCentre infrastructure

Cybersecurity vendors boost hiring as AI reshapes tech

Hiring by security vendors jumped 43% last quarter as AI and a tougher threat environment widened the split with slowing enterprise software roles.

By Raphael Veloso • 4 min read • 2 days ago
Gainsight links Salesforce Agentforce & Slack to data
Software-as-a-Service

Gainsight links Salesforce Agentforce & Slack to data

Sales and customer success teams can now see renewal risks and expansion signals in Slack and Salesforce without switching systems.

By Mara Sugue • 4 min read • Last week
Women in CTI report highlights varied paths into cyber
Artificial Intelligence

Women in CTI report highlights varied paths into cyber

The report says threat intelligence teams could benefit from wider hiring pools as women bring skills from fields from marketing to the military.

By Sofiah Nichole Salivio • 4 min read • Last week
Teciem names new chief technology & customer officers
Software-as-a-Service

Teciem names new chief technology & customer officers

Banks seeking faster system upgrades may benefit as Teciem adds two senior executives to steer technology and customer delivery.

By Sofiah Nichole Salivio • 4 min read • Last week
Abbyy names Paula Sanders Chief Customer Experience Officer
Digital Transformation

Abbyy names Paula Sanders Chief Customer Experience Officer

The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Certinia expands Veda AI for professional services
Software-as-a-Service

Certinia expands Veda AI for professional services

Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.

By Raphael Veloso • 5 min read • Last month
Datadog launches tools to monitor & test user journeys
DevOps

Datadog launches tools to monitor & test user journeys

The new tools aim to help teams spot when customers fail to complete checkout, sign-in or onboarding, despite healthy system metrics.

By Mara Sugue • 4 min read • Last month
Interview: Cloudera says open-ended AI spending is over
Robotics

Interview: Cloudera says open-ended AI spending is over

Enterprises are now demanding proof of value and tighter controls as AI budgets face scrutiny over compute costs and deployment choices.

By Sean Mitchell • 7 min read • Last month
FintechOS raises USD $28 million to fuel US expansion
Software-as-a-Service

FintechOS raises USD $28 million to fuel US expansion

Its US business is expanding rapidly, with recurring revenue up 40% and growth in the market hitting 130% in the first half.

By Karen Joy Bacudo • 4 min read • Last month
Why trusted 'Customer Context' is critical in the agentic AI era
Data Protection

Why trusted 'Customer Context' is critical in the agentic AI era

Without trusted customer data, autonomous agents can misfire at machine speed, putting consent, offers and records at risk across Asia Pacific.

By Belinda Lloyd • 5 min read • Last month
Godel joins Databricks partner programme as Bronze
Data Analytics

Godel joins Databricks partner programme as Bronze

The consultancy aims to help customers turn fragmented data estates into governed AI systems that can move from pilot projects into production.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Guidewire appoints Zack Levy as APAC services head
Software-as-a-Service

Guidewire appoints Zack Levy as APAC services head

Asia-Pacific insurers facing cloud and AI overhauls may get tighter delivery oversight as Guidewire reshapes its regional leadership team.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Multiverse appoints Kelly Griffith as Coaching chief
Digital Transformation

Multiverse appoints Kelly Griffith as Coaching chief

The hire comes as the edtech unicorn scales delivery across the UK and Europe to meet rising demand for AI and workplace skills.

By Sean Mitchell • 3 min read • Last month
Qualtrics unveils AI platform for experience management
Software-as-a-Service

Qualtrics unveils AI platform for experience management

The new system aims to let organisations test decisions and automate responses in live customer interactions before its 2027 release.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Customer Success stories

Numeral raises USD $100 million to tackle sales tax
Software-as-a-Service

Numeral raises USD $100 million to tackle sales tax

As states tighten rules on digital goods, the San Francisco startup will use the capital to expand into new industries and add staff.

By Karen Joy Bacudo • 4 min read • Last week
Doppel names ex-Xerox exec as Chief Security Advisor
Data Protection

Doppel names ex-Xerox exec as Chief Security Advisor

The hire gives the cybersecurity firm a seasoned customer-facing adviser as enterprises grapple with more convincing phishing and impersonation attacks.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Ingram Micro names Becs Paterson to New Zealand role
Digital Transformation

Ingram Micro names Becs Paterson to New Zealand role

Her outside-industry experience is expected to help Ingram Micro sharpen partner sales and growth as New Zealand resellers face shifting demand.

By Joseph Gabriel Lagonsin • 5 min read • Last month