Business Intelligence (BI) stories - Page 101
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Snowflake and Salesforce release integrated tools in new phase of partnership
Wed, 3rd Jun 2020
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Snowflake and Salesforce unveil new native integrations, enabling seamless data transfer and analysis for joint customers, accelerating digital transformation.
Businesses must understand the link between empathy and personalisation
Mon, 1st Jun 2020
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crm
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data analytics
A Genesys survey reveals a key relationship between empathy and personalisation in customer service, highlighting gaps where businesses can improve.
New tech startup looks to help lawyers and finance pros
Thu, 28th May 2020
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data analytics
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martech
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planning
StructureFlow debuts, promising to revolutionise legal & financial visual data analysis with speed & collaboration.
NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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data analytics
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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data analytics
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uc
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martech
NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.
Research: Transportation analytics market set to boom
Mon, 25th May 2020
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data analytics
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smart cities
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martech
According to a new report, it is set to hit US$21.8 Billion by 2027 driven by urbanisation, the growth of big data and smart city initiatives.
Five wine-tasting tips that should be applied to network security
Mon, 25th May 2020
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network infrastructure
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firewalls
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data analytics
Applying wine-tasting strategies to network security offers novel insights. Discover five tips to better identify network vulnerabilities and threats.
Modern data integration: A must-have for the data-driven enterprise
Thu, 21st May 2020
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data analytics
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digital transformation
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martech
As enterprises digitise, modern data integration is key. Empowering firms with agility and real-time insights, it transforms data into actionable intelligence.
ThousandEyes makes three senior appointments across Aus
Mon, 18th May 2020
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data analytics
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planning
The cloud intelligence company has added a principal solutions analyst, and two regional sales managers, in Melbourne and Sydney.
Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
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data analytics
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cx
CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
Report: 63% of APAC customers willing to switch to neobanks
Mon, 18th May 2020
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planning
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data analytics
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financial systems
A new report by IDC and Backbase reveals that 63% of APAC customers are poised to switch to neobanks by 2025, challenging traditional banks.
To work like a disrupter, change the way you work with data and analytics
Fri, 15th May 2020
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data analytics
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martech
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planning
What do companies like Netflix, Airbnb, Spotify and Lyft know that you don’t know? What do these companies have that you might be lacking?.
Gigamon names ANZ country manager
Thu, 14th May 2020
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data analytics
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martech
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planning
With over 20 years of regional field and leadership experience, Tsoukas joins Gigamon to oversee growth in the region.
Alteryx launches free data science course, looks to upskill global workforce
Tue, 12th May 2020
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data analytics
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data science
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martech
Alteryx launches global programme to provide free data training, particularly for those unemployed due to COVID-19.
Harnessing what lies within: Data strategy reinvention de-risks energy exploration
Fri, 8th May 2020
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data analytics
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martech
How Western Australia’s Searcher Seismic reinvented its data strategy to de-risk exploration for the global energy sector.
Fortinet delivers dominant Q1 2020 financial results
Thu, 7th May 2020
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network infrastructure
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firewalls
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data analytics
The cybersecurity company saw gains in almost every category for its financial results of the first quarter of the year.
COVID-19: How analysis of IoT devices highlights our changing behaviour
Thu, 7th May 2020
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data analytics
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martech
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iot
COVID-19 has reshaped consumer and enterprise behaviour, as revealed by ExtraHop's IoT device analysis, highlighting long-term security risks.
Qlik unveils new alert system for enterprise
Wed, 6th May 2020
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data analytics
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martech
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planning
Qlik launches Qlik Alerting, a new AI-driven alert system for Qlik Sense that enhances real-time business data monitoring, empowering timely actions.
10 best practices for work-from-home contact centres
Wed, 6th May 2020
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dr
NICE outlines 10 best practices for effective work-from-home contact centres, focusing on infrastructure, tools, dynamic schedules, and AI-driven support.
Acronis makes remote work environments more secure; launches Acronis Cyber Protect
Tue, 5th May 2020
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data analytics
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martech
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partner programmes
Acronis launches Acronis Cyber Protect to enhance security for remote workers, integrating backup, anti-malware, and management tools into one solution.