DataCentreNews UK - Specialist news for cloud & data centre decision-makers

Harry Guy stories

Harry Guy is an insightful author whose recent contributions have delved into the evolving landscape of technology, particularly focusing on IT infrastructure and customer experience. Through his stories, he explores significant developments within companies like ConnectWise and LogicMonitor, highlighting their strategies and the implications for the broader market.

Readers can glean valuable insights into the dynamics of the IT industry by engaging with Guy's work. His discussions on the expansion of support teams and acquisitions reveal a strategic viewpoint on enhancing partner and customer relations in the competitive APAC region.

In addition, his analysis of topics like Kubernetes and AIOps showcases the critical trends impacting infrastructure monitoring and investment. By studying these areas, readers can understand the technological advancements that streamline processes and improve service delivery in today’s fast-paced environment.

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ConnectWise bolsters CX portfolio with SmileBack acquisition
Fri, 3rd Dec 2021
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crm
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cx
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martech
ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.
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ConnectWise expands APAC-focused team, extends partner support
Mon, 16th Aug 2021
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partner programmes
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leadership
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solar power
The roles will also provide locally-based support for partners, expanding the footprint of ConnectWise significantly across Australia and New Zealand.
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New channel leader for LogicMonitor APAC
Mon, 6th Jul 2020
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channel manager
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tech mahindra
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logicmonitor
Swapnil Shah heads to LogicMonitor after holding key roles at global systems integrators Infosys and Tech Mahindra.
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AIOps and the evolution of IT infrastructure monitoring
Thu, 2nd Jul 2020
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aiops
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ai
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infrastructure monitoring
AIOps is revolutionizing IT infrastructure monitoring, automating mundane tasks and enhancing efficiency. The future is bright for this evolving technology.
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Video: 10 Minute IT Jams - Who is LogicMonitor?
Thu, 11th Jun 2020
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saas
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hybrid cloud
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techday
TechDay's new 10 Minute IT Jams series interviews Harry Guy about LogicMonitor, a SaaS-based infrastructure monitoring firm with its APAC hub in Sydney.
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Kubernetes 101: Tips and tricks to maximise container investment
Tue, 31st Mar 2020
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virtualisation
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devops
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apm
Monitoring the Kubernetes control plane and master components is essential when it comes to maximising the ROI of container investments.